Resume

Profile

As a senior product designer I enjoy collaborating with cross-functional teams to identify and solve complex problems, from ideation to implementation. Throughout my career, I've had the opportunity to work on a variety of projects, from mobile apps to enterprise software.

Skills

User Research

Surveys

Personas

Scenarios

Storyboards

Task Flows

Card Sorting

Information Architecture

Interaction Design

Design Systems

Wireframes

UI Prototypes

Accessibility

Usability Studies

Program Management

Tools

Sketch

Zeplin

Adobe XD

Figma

Photoshop

Illustrator

Invision

UXPin

Office

Visual Studio

Experience

SENIOR PRODUCT DESIGNER, PROOFPOINT

Targeted Attack Protection (TAP) Dashboard

  • Lead designer for the TAP Dashboard product, responsible for end-to end feature design and delivery.

  • Collaborate with stakeholders (product, engineering, leadership) to drive short term and long term product design vision and strategy helping solve complex user problems.

  • Ability to quickly prototype key features for robust research testing with users.

  • Designed first AI-powered experience enhancing the UI pattern library and guidelines.

  • Designed various executive reports focussed on data visualization and visual delight which empowers users by providing quick, easy-to-consume insights on their email security posture which in turn helps accelerate decision-making.

  • Collaborate with multi-disciplinary and cross-product teams to maintain a solid design system, with a strong focus on consistency and coherence across all Proofpoint products.

UX DESIGNER, NICE ACTIMIZE

Evidence Lake AML

  • Created and maintain a design system for a consistent, standardized and efficient product design process.

  • Independently crafted the visual and interaction design experience for the Customer Due Diligence platform.

  • Increased user satisfaction (40%) by redesigning highly used online forms, improving the information hierarchy, thereby increasing customer form completion rate.

Fraud Detection Platform

  • Enhancing the customer experience and satisfaction with product improvements for the multi-channel Fraud Detection platform.

  • Creating prototypes to validate conceptual ideas with leadership team stakeholders and gather actionable feedback for next-generation capabilities.


DESIGNER, MICROSOFT

Transportation Hub

  • Designed a multi-platform mobile application and a responsive website for Microsoft’s transportation services which helps employees get around campus.

  • Responsible for the end-to-end creative process which included user research, interaction design, low and high-fidelity wire-framing as well as conducting usability studies.

  • Developed interactive prototypes to demonstrate functionality and reduce development time.

Travel App

  • Augmented employee travel experience by creating a new mobile-friendly Windows application for Travel, which helps employees manage their travel itineraries.

  • Performed user research and created journey maps to understand the user’s conceptual model and uncover hidden sentiments.

  • Designed UI prototypes and enhanced them based on feedback from usability testing, which improved the interactive experience.

Quota Setting App

  • Facilitated a design workshop with the business team and key stakeholders of the Quota Management team to reinvent the quota setting process.

  • Assisted the team with brainstorming different ideas to optimize the current process and verified them with core users to assess purpose and adoption.

  • This experiment resulted in a clean, usable, and functional model. Based on which a low fidelity mockup of the proposed design was ready within a week for business approval.

Design Process

  • Collaborate closely with the engineering and PM teams from conception to implementation using agile methodologies in all of the projects.

  • Ensure that the timelines accommodate for user research and usability testing to get early feedback from users which helps gain a competitive advantage.

  • Extremely detail-oriented and ensured that the UI specs met engineering limitations and business needs.

Certifications

NIELSEN NORMAN GROUP UX CERTIFICATION

Basic UX Training, User Interface Principles, Scaling User Interfaces, Analytics and User Experience, Human Mind and Usability. 

Education

SCHOOL OF VISUAL CONCEPTS, SEATTLE

User experience and Graphic design.

MASTERS IN COMPUTER SCIENCE, UNIVERSITY OF SOUTHERN CALIFORNIA

Courses: Operating Systems, Computer networks, Database systems, Algorithms, Artificial Intelligence, Security systems, and Software Management and Economics.

BACHELORS IN INFORMATION SCIENCE, B.M.S COLLEGE OF ENGINEERING